Parking Pro Privacy Policy

Last updated: October 18, 2026

Parking Pro ("Parking Pro," "we," "us") is operated by Glowin Media Limited. This policy explains what information the Parking Pro app collects, why we collect it, who we share it with, and the choices you have. By using the app you agree to this policy.

1. Information we collect

WhatWhy we need it
Account details: your name and email from Sign in with Apple or Sign in with Google, and your phone number (used to verify you)To create your account, keep the community safe, and let matched drivers identify you.
Car details: make, model, color, and only the first two and last two characters of your license plateSo the other driver can recognize your car at a hand-off. We never store your full plate.
Location: your precise location while the app is in useTo show nearby spots and lots, pin a spot you are leaving, and share your live position with the other driver during an active hand-off.
Transactions: tips, bookings, amounts, dates, and statusTo process payments, payouts, cancellations, refunds, and disputes.
Private lot listings: address, pricing, and availability you enter as an ownerTo show your listing to drivers and manage bookings.
Ratings you give or receiveTo build trust between users.
Device push tokenTo send you alerts such as "driver on the way" or "booking confirmed."
Camera (optional)Only if you choose to scan a payment card instead of typing it. Images are processed by Stripe and are not stored by us.

We do not collect your contacts, photos, or browsing history, and we do not use the app to track you across other companies' apps or websites.

2. Payments

Payments are handled by Stripe. Your card details go directly to Stripe and are never stored on our servers. Drivers who receive money (people leaving a spot and lot owners) set up a Stripe Connect account, and Stripe collects the identity and bank details it needs to pay them out, under Stripe's own privacy policy. Parking Pro keeps a 25% platform fee on each completed transaction.

3. Live location and what the other driver sees

During an active hand-off, your live location and car description are shared with the one driver you are matched with, and theirs with you. Live location is deleted automatically when the hand-off ends or is cancelled. We do not track your location when the app is closed.

4. Who we share information with

We do not sell your personal information and we do not share it with advertisers.

5. How long we keep information

Live location is deleted when a hand-off ends. Account, car, and rating information is kept while your account is active. Transaction records are kept as long as needed for tax, accounting, fraud-prevention, and legal reasons. When you delete your account (in the app: profile icon > Delete account), we permanently delete your profile, car details, listings, bookings, and history from our systems. Stripe keeps its own payment and payout records as required by financial regulations, under Stripe's privacy policy.

6. Your choices and rights

7. Safety, security, and your responsibility

We use encryption in transit and access controls so that you can only see your own profile and the profile of someone you are matched with. No system is perfectly secure, so please protect your sign-in. Parking Pro connects people in person; meet in public places, and use the private lot features at your own risk as described in our Terms.

8. Children

Parking Pro is for people 18 and older and is not directed to children. If you believe a child has given us information, contact us and we will delete it.

9. International use

Parking Pro is available in many countries. Your information is processed and stored in the United States and other countries where our service providers operate, which may have different data-protection laws than your home country.

10. Changes to this policy

If we make important changes we will update the date above and notify you in the app.

11. Contact us

Glowin Media Limited
Email: parkingpro@glowinmedia.com